SB: Helpdesk, Live Chat & FAQs Shopify app icon

SB: Helpdesk, Live Chat & FAQs

by Shark Byte, Inc

Sales channelsFinding productsSelling productsOrders and shipping

SB: Helpdesk, Live Chat & FAQs has an EcomScout Popularity Score of 55/100 and a 4.6/5 rating from 323 reviews. Built by Shark Byte, Inc, it starts at $0.25 with a free trial. Categorized under Sales channels, Finding products, Selling products.

Deliver fast & accurate customer support service with FAQ page builder, all-in-one help desk ticketing, live chat, and product tabs for Shopify stores.

Analyzed by EcomScout Research Team · How Popularity Score works

View on Shopify App StoreFree Trial Available
4.6

Based on 323 reviews

Starting Price$0.25
Reviews323
Popularity Score55

Who else uses this app?

Track how top stores combine apps, themes, and strategies to grow.

See The Data

Used by Top Stores

View all stores using this app →
B+
ALPENLUFT
Smart Home
250K/yr
$18K/mo
B
Swiss Madison - well made forever
Bathroom
582K/yr
$52K/mo
D
TwinBunny
Apparel
?
Jimmy Fairly US
Eyewear
6.8M/yr
$4.5M/mo

Key Features

Create a separate FAQ page, help center, knowledge base, product FAQs w/ ChatGPT
25+ templates: for FAQ page, self-service widget, contact form, product tabs
Easily add product tabs, share content across multiple products with shared tabs
Self-service: add a widget w/ a contact form, order tracking & FAQs on any page
Omnichannel support: live chat, facebook messenger, help desk, chatbot, widget

SB: Helpdesk, Live Chat & FAQs Screenshots

SB: Helpdesk, Live Chat & FAQs Shopify app screenshot 1 - Sales channels interface
SB: Helpdesk, Live Chat & FAQs Shopify app screenshot 2 - Sales channels interface
SB: Helpdesk, Live Chat & FAQs Shopify app screenshot 3 - Sales channels interface
SB: Helpdesk, Live Chat & FAQs Shopify app screenshot 4 - Sales channels interface
SB: Helpdesk, Live Chat & FAQs Shopify app screenshot 5 - Sales channels interface
SB: Helpdesk, Live Chat & FAQs Shopify app screenshot 6 - Sales channels interface

Alternatives & Competitors

Compare SB: Helpdesk, Live Chat & FAQs with the best sales channels apps for Shopify

Among sales channels apps, SB: Helpdesk, Live Chat & FAQs has 323 reviews and a 4.6★ rating. Top alternatives include Judge.me Product Reviews App, Consentmo GDPR Compliance, POWR Contact Form Builder.

AppRatingPricing
SB: Helpdesk, Live Chat & FAQs
SB: Helpdesk, Live Chat & FAQs
Shark Byte, Inc
Current
4.6Trial
Judge.me Product Reviews App
Judge.me Product Reviews App
Judge.me
5.0Trial
Consentmo GDPR Compliance
Consentmo GDPR Compliance
Consentmo
5.0Trial
POWR Contact Form Builder
POWR Contact Form Builder
POWR.io
4.6Free
Klaviyo: Email Marketing & SMS
Klaviyo: Email Marketing & SMS
Klaviyo
4.6Free
Track123 Order Tracking
Track123 Order Tracking
Track123
4.9Trial
POWR Sales Popup, Email Pop up
POWR Sales Popup, Email Pop up
POWR.io
4.6Free
GOAFFPRO ‑ Affiliate Marketing
GOAFFPRO ‑ Affiliate Marketing
GoAffPro
4.7Trial
Zepto Product Personalizer
Zepto Product Personalizer
Zepto Apps
4.9Trial
Showing 8 alternatives in Sales channelsCompare more apps →

For sales apps, look for upselling features, conversion optimization, and ease of setup.

Frequently Asked Questions about SB: Helpdesk, Live Chat & FAQs

What is SB: Helpdesk, Live Chat & FAQs and what does it do?

SB: Helpdesk, Live Chat & FAQs is a Shopify app developed by Shark Byte, Inc that helps merchants with sales channels. Deliver fast & accurate customer support service with FAQ page builder, all-in-one help desk ticketing, live chat, and product tabs for Shopify stores.It's rated 4.6 stars based on 323 merchant reviews on the Shopify App Store.

How much does SB: Helpdesk, Live Chat & FAQs cost?

SB: Helpdesk, Live Chat & FAQs offers a free trial so you can test the app before committing. Pricing starts at $0.25. Always check the official Shopify App Store listing for the most up-to-date pricing information.

Is SB: Helpdesk, Live Chat & FAQs good? What do merchants say?

SB: Helpdesk, Live Chat & FAQs has a highly positive reputation with 323 reviews and an average rating of 4.6 stars. Compare it with alternatives above to find the best fit for your store.

What are the best alternatives to SB: Helpdesk, Live Chat & FAQs?

Top alternatives to SB: Helpdesk, Live Chat & FAQs include Judge.me Product Reviews App, Consentmo GDPR Compliance, POWR Contact Form Builder. These apps offer similar sales channels functionality. Compare features, pricing, and reviews above to choose the best app for your Shopify store.

How do I install SB: Helpdesk, Live Chat & FAQs on my Shopify store?

To install SB: Helpdesk, Live Chat & FAQs, visit the official Shopify App Store listing by clicking "View on App Store" below. Click "Add app" and follow the prompts to connect it to your Shopify store. Most apps require store owner permissions and may need configuration after installation. Take advantage of the free trial to test the app first.

About SB: Helpdesk, Live Chat & FAQs for Shopify

SB: Helpdesk, Live Chat & FAQs is a sales channels app available on the Shopify App Store, developed by Shark Byte, Inc. With 323 merchant reviews and a 4.6-star rating, it's a popular option in its category for Shopify store owners.

This app falls under the Sales channels, Finding products and Selling products categories on Shopify, helping merchants enhance their sales performance.

Why Use Sales channels Apps?

Sales and conversion apps help Shopify merchants increase revenue by optimizing product pages, checkout flows, upselling, and cross-selling. These tools can significantly boost average order value and conversion rates.

View on App StoreBrowse More Apps

SB: Helpdesk, Live Chat & FAQs Shopify App by Shark Byte, Inc • Sales channels • Finding products • 4.6★ (323 reviews) • Updated 5/27/2026

Shopify Intelligence Platform

Stores. Products. Apps. One platform.

Research competitors, discover trending products, find suppliers, and track what's working across the entire Shopify ecosystem.

Get Started FreeExplore the full platform