Gorgias: AI, Helpdesk & Chat Shopify app icon

Gorgias: AI, Helpdesk & Chat

by Gorgias Inc.

Sales channelsFinding productsSelling productsOrders and shipping

Gorgias: AI, Helpdesk & Chat has an EcomScout Popularity Score of 54/100 and a 4.3/5 rating from 646 reviews. Built by Gorgias Inc., it starts at $10 with a free trial. Categorized under Sales channels, Finding products, Selling products.

Resolve repetitive support inquiries with automation & AI. One helpdesk for all your support channels, with live chat & FAQ. Start your free trial today!

Analyzed by EcomScout Research Team · How Popularity Score works

View on Shopify App StoreFree Trial Available
4.3

Based on 646 reviews

Starting Price$10
Reviews646
Popularity Score54

Who else uses this app?

Track how top stores combine apps, themes, and strategies to grow.

See The Data

Used by Top Stores

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S
Turnbull & Asser UK
Apparel
1.1M/yr
$936K/mo
S
Aura
Computer Accessories
1.7M/yr
$1.1M/mo
S
Aura
Consumer Electronics
469K/yr
$5.0M/mo
B
Magneto Boards
Cycling
66K/yr
$8K/mo
B
Aura
Mobile Accessories
199K/yr
$26K/mo

Key Features

Helpdesk built for scale: Manage all customer conversations in one unified inbox
Autonomous ticket resolution: AI Agent handles end-to-end support
AI Shopping Assistant: Recommend products and guide shoppers in real time
Unified commerce stack: 100+ integrations to power the full customer journey
Actionable analytics: Turn customer conversations into insights to drive revenue

Gorgias: AI, Helpdesk & Chat Screenshots

Gorgias: AI, Helpdesk & Chat Shopify app screenshot 1 - Sales channels interface
Gorgias: AI, Helpdesk & Chat Shopify app screenshot 2 - Sales channels interface
Gorgias: AI, Helpdesk & Chat Shopify app screenshot 3 - Sales channels interface
Gorgias: AI, Helpdesk & Chat Shopify app screenshot 4 - Sales channels interface
Gorgias: AI, Helpdesk & Chat Shopify app screenshot 5 - Sales channels interface
Gorgias: AI, Helpdesk & Chat Shopify app screenshot 6 - Sales channels interface

Alternatives & Competitors

Compare Gorgias: AI, Helpdesk & Chat with the best sales channels apps for Shopify

Among sales channels apps, Gorgias: AI, Helpdesk & Chat has 646 reviews and a 4.3★ rating. Top alternatives include PageFly Landing Page Builder, SendWILL Popup Email Marketing, Vitals: Reviews, Bundles & 40+.

AppRatingPricing
Gorgias: AI, Helpdesk & Chat
Gorgias: AI, Helpdesk & Chat
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4.3Trial
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Vitals: Reviews, Bundles & 40+
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Loox ‑ Product Reviews App
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Showing 8 alternatives in Sales channelsCompare more apps →

For sales apps, look for upselling features, conversion optimization, and ease of setup.

Frequently Asked Questions about Gorgias: AI, Helpdesk & Chat

What is Gorgias: AI, Helpdesk & Chat and what does it do?

Gorgias: AI, Helpdesk & Chat is a Shopify app developed by Gorgias Inc. that helps merchants with sales channels. Resolve repetitive support inquiries with automation & AI. One helpdesk for all your support channels, with live chat & FAQ. Start your free trial today!It's rated 4.3 stars based on 646 merchant reviews on the Shopify App Store.

How much does Gorgias: AI, Helpdesk & Chat cost?

Gorgias: AI, Helpdesk & Chat offers a free trial so you can test the app before committing. Pricing starts at $10. Always check the official Shopify App Store listing for the most up-to-date pricing information.

Is Gorgias: AI, Helpdesk & Chat good? What do merchants say?

Gorgias: AI, Helpdesk & Chat has a positive reputation with 646 reviews and an average rating of 4.3 stars. Compare it with alternatives above to find the best fit for your store.

What are the best alternatives to Gorgias: AI, Helpdesk & Chat?

Top alternatives to Gorgias: AI, Helpdesk & Chat include PageFly Landing Page Builder, SendWILL Popup Email Marketing, Vitals: Reviews, Bundles & 40+. These apps offer similar sales channels functionality. Compare features, pricing, and reviews above to choose the best app for your Shopify store.

How do I install Gorgias: AI, Helpdesk & Chat on my Shopify store?

To install Gorgias: AI, Helpdesk & Chat, visit the official Shopify App Store listing by clicking "View on App Store" below. Click "Add app" and follow the prompts to connect it to your Shopify store. Most apps require store owner permissions and may need configuration after installation. Take advantage of the free trial to test the app first.

About Gorgias: AI, Helpdesk & Chat for Shopify

Gorgias: AI, Helpdesk & Chat is a sales channels app available on the Shopify App Store, developed by Gorgias Inc.. With 646 merchant reviews and a 4.3-star rating, it's a popular option in its category for Shopify store owners.

This app falls under the Sales channels, Finding products and Selling products categories on Shopify, helping merchants enhance their sales performance.

Why Use Sales channels Apps?

Sales and conversion apps help Shopify merchants increase revenue by optimizing product pages, checkout flows, upselling, and cross-selling. These tools can significantly boost average order value and conversion rates.

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Gorgias: AI, Helpdesk & Chat Shopify App by Gorgias Inc. • Sales channels • Finding products • 4.3★ (646 reviews) • Updated 6/14/2026

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