tawk.to Live Chat has an EcomScout Popularity Score of 49/100 and a 3.5/5 rating from 54 reviews. Built by tawk.to, it. Categorized under Sales channels, Finding products, Selling products.

Monitor and chat with visitors on your Shopify site with the tawk.to Live Chat app. Be there when they need you with unlimited messaging, ticketing, and agents.

Analyzed by EcomScout Research Team · How Popularity Score works

3.5

Based on 54 reviews

Starting Price
Reviews54
Popularity Score49

Key Features

View and manage Shopify orders directly from chats and tickets.
Personalize greetings with triggers based on location, past visits, and more.
Provide fast, accurate responses with canned “shortcut” message templates.
Manage unlimited customers and organizations in your CRM.
Need help? Reach out to our support team 24x7 for live assistance.

tawk.to Live Chat Screenshots

tawk.to Live Chat Shopify app screenshot 1 - Sales channels interface
tawk.to Live Chat Shopify app screenshot 2 - Sales channels interface
tawk.to Live Chat Shopify app screenshot 3 - Sales channels interface
tawk.to Live Chat Shopify app screenshot 4 - Sales channels interface
tawk.to Live Chat Shopify app screenshot 5 - Sales channels interface
tawk.to Live Chat Shopify app screenshot 6 - Sales channels interface

Alternatives & Competitors

Compare tawk.to Live Chat with the best sales channels apps for Shopify

Among sales channels apps, tawk.to Live Chat has 54 reviews and a 3.5★ rating. Top alternatives include Loox ‑ Product Reviews App, SendWILL Popup Email Marketing, Vitals: Reviews, Bundles & 40+.

Showing 8 alternatives in Sales channelsCompare more apps →

For sales apps, look for upselling features, conversion optimization, and ease of setup.

Frequently Asked Questions about tawk.to Live Chat

What is tawk.to Live Chat and what does it do?

tawk.to Live Chat is a Shopify app developed by tawk.to that helps merchants with sales channels. Monitor and chat with visitors on your Shopify site with the tawk.to Live Chat app. Be there when they need you with unlimited messaging, ticketing, and agents.It's rated 3.5 stars based on 54 merchant reviews on the Shopify App Store.

How much does tawk.to Live Chat cost?

tawk.to Live Chat is a paid Shopify app. Visit the Shopify App Store for current pricing. Always check the official Shopify App Store listing for the most up-to-date pricing information.

Is tawk.to Live Chat good? What do merchants say?

tawk.to Live Chat has a mixed reputation with 54 reviews and an average rating of 3.5 stars. Compare it with alternatives above to find the best fit for your store.

What are the best alternatives to tawk.to Live Chat?

Top alternatives to tawk.to Live Chat include Loox ‑ Product Reviews App, SendWILL Popup Email Marketing, Vitals: Reviews, Bundles & 40+. These apps offer similar sales channels functionality. Compare features, pricing, and reviews above to choose the best app for your Shopify store.

How do I install tawk.to Live Chat on my Shopify store?

To install tawk.to Live Chat, visit the official Shopify App Store listing by clicking "View on App Store" below. Click "Add app" and follow the prompts to connect it to your Shopify store. Most apps require store owner permissions and may need configuration after installation.

About tawk.to Live Chat for Shopify

tawk.to Live Chat is a sales channels app available on the Shopify App Store, developed by tawk.to. With 54 merchant reviews and a 3.5-star rating, it's a popular option in its category for Shopify store owners.

This app falls under the Sales channels, Finding products and Selling products categories on Shopify, helping merchants enhance their sales performance.

Why Use Sales channels Apps?

Sales and conversion apps help Shopify merchants increase revenue by optimizing product pages, checkout flows, upselling, and cross-selling. These tools can significantly boost average order value and conversion rates.

tawk.to Live Chat Shopify App by tawk.toSales channels • Finding products 3.5★ (54 reviews) • Updated 7/19/2026

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