Tidio ‑ Live Chat & AI Chatbot Shopify app icon

Tidio ‑ Live Chat & AI Chatbot

by TIDIO LLC

Tidio ‑ Live Chat & AI Chatbot has an EcomScout Popularity Score of 59/100 and a 4.7/5 rating from 1.3K reviews. Built by TIDIO LLC, it starts at $29 with a free trial. Categorized under Sales channels, Finding products, Selling products.

Engage customers with live chat, chatbot, and AI agent apps from one help desk. Manage tickets and offer recommendations in real time. Provide instant support.

Analyzed by EcomScout Research Team · How Popularity Score works

View on Shopify App StoreFree Trial Available
4.7

Based on 1.3K reviews

Starting Price$29
Reviews1.3K
Popularity Score59

Key Features

Live chat app—provide live support, resolve issues, and sell via chat and video
Chatbot integration—create chatbot automation flows and feed your funnel 24/7
AI chatbot—resolve most customer support issues with Lyro the AI sales assistant
Help desk software—manage everything from one, easy-to-use, centralized panel
Real-time omni-channel support—Preview carts, past orders and recommend products

Tidio ‑ Live Chat & AI Chatbot Screenshots

Tidio ‑ Live Chat & AI Chatbot Shopify app screenshot 1 - Sales channels interface
Tidio ‑ Live Chat & AI Chatbot Shopify app screenshot 2 - Sales channels interface
Tidio ‑ Live Chat & AI Chatbot Shopify app screenshot 3 - Sales channels interface
Tidio ‑ Live Chat & AI Chatbot Shopify app screenshot 4 - Sales channels interface
Tidio ‑ Live Chat & AI Chatbot Shopify app screenshot 5 - Sales channels interface
Tidio ‑ Live Chat & AI Chatbot Shopify app screenshot 6 - Sales channels interface

Alternatives & Competitors

Compare Tidio ‑ Live Chat & AI Chatbot with the best sales channels apps for Shopify

Among sales channels apps, Tidio ‑ Live Chat & AI Chatbot has 1.3K reviews and a 4.7★ rating. Top alternatives include PageFly Landing Page Builder, Vitals: Reviews, Bundles & 40+, SendWILL Popup Email Marketing.

Showing 8 alternatives in Sales channelsCompare more apps →

For sales apps, look for upselling features, conversion optimization, and ease of setup.

Frequently Asked Questions about Tidio ‑ Live Chat & AI Chatbot

What is Tidio ‑ Live Chat & AI Chatbot and what does it do?

Tidio ‑ Live Chat & AI Chatbot is a Shopify app developed by TIDIO LLC that helps merchants with sales channels. Engage customers with live chat, chatbot, and AI agent apps from one help desk. Manage tickets and offer recommendations in real time. Provide instant support.It's rated 4.7 stars based on 1.3K merchant reviews on the Shopify App Store.

How much does Tidio ‑ Live Chat & AI Chatbot cost?

Tidio ‑ Live Chat & AI Chatbot offers a free trial so you can test the app before committing. Pricing starts at $29. Always check the official Shopify App Store listing for the most up-to-date pricing information.

Is Tidio ‑ Live Chat & AI Chatbot good? What do merchants say?

Tidio ‑ Live Chat & AI Chatbot has a highly positive reputation with 1.3K reviews and an average rating of 4.7 stars. Compare it with alternatives above to find the best fit for your store.

What are the best alternatives to Tidio ‑ Live Chat & AI Chatbot?

Top alternatives to Tidio ‑ Live Chat & AI Chatbot include PageFly Landing Page Builder, Vitals: Reviews, Bundles & 40+, SendWILL Popup Email Marketing. These apps offer similar sales channels functionality. Compare features, pricing, and reviews above to choose the best app for your Shopify store.

How do I install Tidio ‑ Live Chat & AI Chatbot on my Shopify store?

To install Tidio ‑ Live Chat & AI Chatbot, visit the official Shopify App Store listing by clicking "View on App Store" below. Click "Add app" and follow the prompts to connect it to your Shopify store. Most apps require store owner permissions and may need configuration after installation. Take advantage of the free trial to test the app first.

About Tidio ‑ Live Chat & AI Chatbot for Shopify

Tidio ‑ Live Chat & AI Chatbot is a sales channels app available on the Shopify App Store, developed by TIDIO LLC. With 1.3K merchant reviews and a 4.7-star rating, it's a popular option in its category for Shopify store owners.

This app falls under the Sales channels, Finding products and Selling products categories on Shopify, helping merchants enhance their sales performance.

Why Use Sales channels Apps?

Sales and conversion apps help Shopify merchants increase revenue by optimizing product pages, checkout flows, upselling, and cross-selling. These tools can significantly boost average order value and conversion rates.

Tidio ‑ Live Chat & AI Chatbot Shopify App by TIDIO LLCSales channels • Finding products 4.7★ (1.3K reviews) • Updated 6/14/2026

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